Privacy Policy

Upwise LLC, trading as Atlantis Pro Web Development Agency

Last Updated: October 2025

This Privacy Policy describes how Upwise LLC, trading as Atlantis Pro Web Development Agency ("Atlantis Pro," "we," "us," or "our"), collects, uses, and discloses personal information when you visit our website, use our services, or otherwise interact with us.

1. Information We Collect

We collect personal information to provide and improve our services to you. The types of information we collect include:

1.1. Information You Directly Provide to Us:

Contact Information: Name, email address, phone number, and mailing address (when you fill out a contact form, subscribe to a newsletter, or request a quote).
Business Information: Company name, job title, and details about your business needs or projects.
Account Credentials: Login details for your Shopify store or other relevant platforms, provided solely for the purpose of fulfilling the contracted services.

1.2. Information We Collect Automatically:

Usage Data: Information about how you access and use our website, such as your IP address, browser type, operating system, pages viewed, and the time and date of your visit.
Tracking Technologies: We use cookies, web beacons, and similar technologies to track activity on our website and hold certain information. You can control the use of cookies at the individual browser level.

2. How We Use Your Information

We use the information we collect for the following purposes:

To Provide Services: To fulfill our obligations under any contract with you, including designing, developing, and maintaining your Shopify store.
Communication: To respond to inquiries, provide customer support, send service updates, and communicate about billing or project status.
Marketing: To send promotional materials, newsletters, and information about new services, provided you have consented to receive such communications.
Improvement: To analyze usage patterns and improve the functionality, performance, and user experience of our website and services.
Security: To detect, prevent, and address technical issues, fraud, or illegal activities.

3. How We Share Your Information

We may share your personal information in the following situations:

3.1. With Service Providers: We may share your information with third-party vendors, consultants, and other service providers who perform services for us or on our behalf. This includes project management tools, email service providers, and accounting software. These parties are restricted from using your personal data for any purpose other than to provide services to us.

3.2. Legal Requirements: We may disclose your information if required to do so by law or in the good faith belief that such action is necessary to comply with a legal obligation, protect and defend our rights or property, prevent fraud, or protect the personal safety of users or the public.

3.3. Business Transfers: In the event of a merger, acquisition, or asset sale, your personal data may be transferred as a business asset.

3.4. Shopify Access: When providing web development services, we will access and use Client data within the Shopify platform as necessary for the project. Our access is governed by the terms of the Shopify Partner Program and is strictly limited to the scope of work.

4. Data Security

We implement reasonable technical and organizational measures designed to protect the personal information we collect from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the Internet or method of electronic storage is $100\%$ secure.

5. Data Retention

We retain personal information for as long as necessary to provide the services you have requested, or for other essential purposes such as complying with our legal obligations, resolving disputes, and enforcing our policies.

6. Your Rights

Depending on your location, you may have the right to:

Access the personal data we hold about you.
Request correction of inaccurate or incomplete data.
Request deletion of your personal data.
Object to the processing of your personal data.

To exercise any of these rights, please contact us using the details provided below. We will respond to your request in accordance with applicable law.

7. Third-Party Links

Our website may contain links to third-party sites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content or privacy practices of any third-party sites or services.

8. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top. You are advised to review this Privacy Policy periodically for any changes.

9. Contact Us

If you have any questions about this Privacy Policy, our data practices, or your rights, please contact us:

Upwise LLC, trading as Atlantis Pro Web Development Agency

Email: atlantispro.agency@gmail.com